Business Rapresentative

Representative Responsibilities and Duties

The term “business representative” is often used as a general reference for sales professionals, customer service professionals or anyone serving as an interface between customers and a company However, this term has a very specific meaning and application in the business world. Some of the duties of our Company representatives are:

-Work with sales team to identify and develop new businesses
.-Contact customers by e-mails, cold calling, etc for new business development opportunities.
-Perform win/loss, prospect and sales pipeline reporting to the Manager.
-Ensure customer satisfaction for business development and retention.
-Understand the business needs of customers and provide solutions to meet those needs.
-Maintain strong product knowledge that allows effective sales presentation to customers.
-Maintain accurate records of all sales activities including sales calls, presentations, closed sales, and follow-up activities. 


As indicated by the definition, business representatives serve as “business counsel” on behalf of the company or corporation. A counsel can also be a business consultant. For this reason, counsels are generally out in front serving as one of the initial interfaces between the customer and the company acting in a business consulting capacity.


As business counsels or consultants, business representatives are extremely important to the success of a business. All things considered, the primary focus of any business is to get and keep customers. Everything else is details, product and processes feeding this primary focus. Business representatives are an integral part of this “get and keep a customer” formula.


NKENGNETWORK spare no expense in training their business representatives through training programs  and offer incentives such as commission or productivity-based compensation.